Privacy Policy

Effective date: September 4, 2025
Website: https://www.alta-design.com (“Site”)
Contact: angeliquedepennart@gmail.com

1) Overview & scope

This Privacy Policy explains how we collect, use, disclose, and protect personal information when you visit our Site or contact us. We comply with Alberta’s Personal Information Protection Act (PIPA) and, where applicable, Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA) (for interprovincial activities and certain transfers). oipc.ab.capriv.gc.ca

2) What we collect

Information you provide:

  • Contact form details (name, email, phone, city/province, project details, messages)

  • Emails you send us

  • Any files or images you choose to share (please avoid sending confidential or proprietary information unless we have a written agreement)

Information collected automatically:

  • Basic technical data such as IP address, browser type, device, pages viewed, and time on page

  • Cookies or similar technologies (see “Cookies & analytics” below)

3) How we use personal information

We use personal information to:

  • Respond to inquiries and provide customer service

  • Assess fit for potential projects and prepare proposals

  • Operate, maintain, and improve the Site

  • Comply with legal and regulatory requirements

We collect, use, and disclose personal information for purposes that a reasonable person would consider appropriate in the circumstances, and only with consent or as otherwise authorized or required by law. These principles reflect PIPEDA’s fair information principles and Alberta PIPA’s reasonableness standard.

4) Consent & your choices

By submitting a form or emailing us, you consent to our use of your information for the purposes above. You may withdraw consent at any time (subject to legal or contractual restrictions) by contacting us. We’ll explain any implications of withdrawal (e.g., we may not be able to respond to your request or provide services). These rights align with PIPA/PIPEDA.

5) Marketing communications

We do not send bulk marketing emails from this Site. If we ever send promotional messages, we will do so only with the required consent and include an easy way to unsubscribe, in accordance with Canada’s Anti-Spam Legislation (CASL) (enforced by the CRTC).

6) When we share information

We may share personal information with:

  • Service providers who help us operate the Site (e.g., hosting, email, web platforms) and who are contractually bound to safeguard the information;

  • Professional advisors (lawyers, accountants) where necessary;

  • Authorities if required by law (e.g., to comply with a legal process).

We do not sell personal information.

7) Transfers outside Canada

Our service providers may process information in other provinces or outside Canada. When personal information is processed abroad, it may be subject to the laws of that jurisdiction (e.g., lawful access by foreign authorities). We take steps to ensure “comparable” protection through contractual measures with our processors and by notifying individuals of such transfers, consistent with guidance from the Office of the Privacy Commissioner of Canada.

8) Cookies & analytics

If enabled on the Site, cookies and similar technologies may help us understand how visitors use the Site (e.g., which pages are viewed most). You can adjust your browser settings to refuse cookies or to alert you when cookies are being sent. If you implement analytics (e.g., Google Analytics), link to the provider’s policy here and describe what data is collected.

9) Retention

We keep personal information only as long as necessary to fulfill the purposes described in this Policy or as required by law. Then we securely delete or anonymize it.

10) Security

We use reasonable administrative, technical, and physical safeguards to protect personal information, proportionate to the sensitivity of the data. No method of transmission or storage is 100% secure; we cannot guarantee absolute security.

11) Your rights

Subject to limited exceptions, you have the right to request access to your personal information in our custody or control and to request corrections for accuracy and completeness. We will respond within timeframes required by law. These rights are recognized under Alberta PIPA and PIPEDA.

12) Breach notification

If we experience a privacy breach that poses a real risk of significant harm, we will notify Alberta’s Office of the Information and Privacy Commissioner (OIPC) without unreasonable delay and notify affected individuals, as required by law.

13) Children

Our Site is intended for adults. We do not knowingly collect personal information from children.

14) Third-party sites

If you follow a link to another website, that site’s privacy policy applies.

15) Changes to this Policy

We may update this Policy from time to time. If changes are material, we’ll update the “Effective date” and, where appropriate, provide a notice on the Site.

16) How to contact us or make a complaint

To access or correct your information, withdraw consent, or ask a question, contact:
Privacy Contact: Angelique de Pennart
Email: angeliquedepennart@gmail.com